2.56.3 Safe to install
Transform Your Experience Management with Qualtrics XM
Qualtrics XM offers a comprehensive suite for collecting, analyzing, and acting on experience data across various touchpoints, making it a must-have for organizations focused on improving customer and employee satisfaction.
Whether you are at home, in the office, or on-the-go, the Qualtrics XM app provides a seamless way to monitor and optimize experiences in real time. With its range of features including dashboards, tickets, notifications, and powerful analytics, it offers a comprehensive solution for keeping track of important experience metrics and ensuring impactful actions are taken.
Using the Qualtrics XM app, you can:
- Monitor essential experience metrics such as NPS, CSAT, and Employee Engagement through role-based dashboards and filtering.
- Efficiently manage support tickets by reassigning, responding to, and closing them.
- Stay informed and take prompt action with real-time notifications.
- Access open-ended customer responses and easily share key insights with your team members via text, email, apps, and more.
- Dive deep into powerful analytics that uncover key drivers, trending topics, focus areas, experience journeys, and text analysis to drive impactful changes.
The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. Simply download the app and use your Qualtrics login and password to get started. Don't forget to share this valuable tool with your teammates for a collaborative approach to achieving XM success!
About Qualtrics:
Qualtrics is a leader in customer experience and the creator of the Experience Management (XM) category. They are revolutionizing how organizations manage and improve crucial business experiences including customer, employee, product, and brand interactions. The Qualtrics XM Platform™ serves as a system of action, empowering more than 12,000 businesses worldwide to bridge experience gaps effectively.
If you have any questions:
- If you are already a Qualtrics customer, please reach out to your dedicated Customer Success Manager.
- If you would like to learn more about Qualtrics but are not yet a customer, please request a demo via this page: https://www.qualtrics.com/platform/mobile/.
Overview
Qualtrics XM is a Freeware software in the category Business developed by Qualtrics Labs, Inc..
The latest version of Qualtrics XM is 2.56.3, released on 07/03/2024. It was initially added to our database on 10/26/2023.
Qualtrics XM runs on the following operating systems: Android/iOS.
Users of Qualtrics XM gave it a rating of 5 out of 5 stars.
FAQ
What is Qualtrics XM?
Qualtrics XM (Experience Management) is a platform that helps organizations manage customer, employee, product, and brand experiences.
What features does Qualtrics XM offer?
Qualtrics XM offers features such as survey creation, data analysis, reporting tools, dashboards, and integration with other applications.
Is Qualtrics XM suitable for small businesses?
Yes, Qualtrics XM offers scalable solutions that can be tailored to meet the needs of small to large businesses.
How can I create a survey using Qualtrics XM?
You can create a survey by logging into your Qualtrics account, selecting 'Create Project', and following the steps to build your survey using the editor.
Can I analyze data collected through Qualtrics XM?
Yes, Qualtrics XM provides robust analytics tools that allow you to interpret and visualize the data collected from your surveys.
Does Qualtrics XM offer customer support?
Yes, Qualtrics offers customer support through various channels including chat, email, and an extensive knowledge base.
Is there a mobile app for Qualtrics XM?
Yes, Qualtrics offers a mobile app that allows users to access surveys and data on-the-go.
What kind of integrations does Qualtrics XM support?
Qualtrics XM integrates with various applications including Salesforce, Zendesk, and Microsoft Teams among others.
Can I customize my surveys in Qualtrics XM?
Yes, you can customize your surveys using various templates, themes, and question types available in the platform.
What security measures are in place for data in Qualtrics XM?
Qualtrics XM implements high-level security measures including data encryption, compliance with GDPR regulations, and secure access controls.
Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
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